Frequently Asked Questions

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Frequently Asked Questions

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Our vegetables and fruits are certified USDA Organic by BCS Öko-Garantie.

How your food is grown or raised can have a major impact on your mental and emotional health as well as the environment. Organic foods often have more beneficial nutrients, such as antioxidants, than their conventionally-grown counterparts and people with allergies to foods, chemicals, or preservatives often find their symptoms lessen or go away when they eat only organic foods.

Organic produce contains fewer pesticides. Chemicals such as fungicides, herbicides, and insecticides are widely used in conventional agriculture and residues remain on (and in) the food we eat.

Organic food is often fresher because it doesn’t contain preservatives that make it last longer. They may not look as perfect as conventionally-grown ones but the other benefits have surpass this. Organic produce is often (but not always, so watch where it is from) produced on smaller farms near where it is sold.

Organic farming is better for the environment. Organic farming practices reduce pollution, conserve water, reduce soil erosion, increase soil fertility, and use less energy. Farming without pesticides is also better for nearby birds and animals as well as people who live close to farms.

Organic food is GMO-free. Genetically Modified Organisms (GMOs) or genetically engineered (GE) foods are plants whose DNA has been altered in ways that cannot occur in nature or in traditional crossbreeding, most commonly in order to be resistant to pesticides or produce an insecticide.

 

https://www.helpguide.org/

 

 

 

Most of us have an accumulated build-up of pesticide exposure in our bodies due to numerous years of exposure. This chemical “body burden” as it is medically known could lead to health issues such as headaches, birth defects, and added strain on weakened immune systems.

Some studies have indicated that the use of pesticides even at low doses can increase the risk of certain cancers, such as leukemia, lymphoma, brain tumors, breast cancer and prostate cancer.

Children and fetuses are most vulnerable to pesticide exposure because their immune systems, bodies, and brains are still developing. Exposure at an early age may cause developmental delays, behavioral disorders, autism, immune system harm, and motor dysfunction.

Pregnant women are more vulnerable due to the added stress pesticides put on their already taxed organs. Plus, pesticides can be passed from mother to child in the womb, as well as through breast milk.

The widespread use of pesticides has also led to the emergence of “super weeds” and “super bugs,” which can only be killed with extremely toxic poisons like 2,4-Dichlorophenoxyacetic acid (a major ingredient in Agent Orange).

 

https://www.helpguide.org/

Organic food may seem more costly than convention items. They are more labour intensive. Farmers do not use pesticides, chemical fertilizers, or drugs. Organic certification is expensive. Organic farms tend to be smaller than conventional farms, which means fixed costs and overhead must be distributed across smaller produce volumes without government subsidies.

Without the use of chemicals an organic grower must spend far more time working his crops to prevent disease and destruction by pests. He must also compost the soil properly, which usually takes a minimum of 12 months.

Also, an organic grower loses a far greater percentage of the crop than a conventional farmer.

However, the price of conventional food does not include the true costs to the community resulting from its production. The costs of health care and long-term damage to the environment are not factored into the price. One day we will all have to pay the real costs for the extensive use of chemicals.

When you consider the greater nutrition and positive environmental impact of organic foods then in real terms organic produce is cheaper than chemically grown produce.

Good quality organic produce will often look as good as the best available conventional produce, minus the harmful chemicals!

We stand by the produce we supply – if the produce has deteriorated too much to consume, we will replace or refund the item.

Sometimes you may not receive all of the produce ordered. This is because of the great difficulty obtaining certified produce at times. Weather conditions may wipe out an entire crop overnight, or rain may prevent the farmer getting the produce to market on time…not to mention seasonal shortages.

All our vegetables and fruits are certified organic. We will NEVER substitute conventional produce for unavailable certified produce. As a result if we are unable to replenish our stocks then we will either ration the produce (where possible) or you may miss out on the item. We apologise for any inconvenience that this policy may cause but we believe it is essential for us to only supply genuine organic produce

We will always try our best to inform you before hand if there are any items unavailable, however if certain produce is unavailable at the last minute, we will only be able to refund you.

The organic vegetables weight range indicated are provided to us by our supplier. In any case you find the weight short, please let us know and we will issue a refund. 

We deliver direct from farm to doorstep. Our trusted partners are Certified Organic handlers are trained to handle all produce from harvesting, packing and delivering. Your order is kept in optimal conditions until delivery to your home.

Our certified organic vegetables and fruits are carefully hand packed. We encourage plastic free options. For plastic free options, vegetables will be delivered in a reusable basket and you can return them upon your next order. #zerowaste #noplastic

Delivery Related

We deliver island wide including Sentosa. Deliveries to Sentosa are currently limited to Fridays only.

$99 is the minimum order to qualify for delivery. Delivery is free for orders above $99 otherwise a $15 delivery fee will be charged.

Everything on our Menu
We deliver everything on our menu once a week on Friday afternoons between 1pm to 7pm.
-Cut off order time is by 3pm on Wednesday.
-Min purchase of $100 for delivery.
-In rare occasions that our salmon shipment is delayed, we will deliver on Saturdays instead.

Organic Vegetables only
We deliver our certified organic vegetables in the mornings 6 days a week (except Mondays) 
-Cut off order time is by 3pm the day before.
-Min purchase of $60 for delivery.

Please be available to receive your orders otherwise a re-delivery fee will apply.

Whilst we try our best to accommodate your delivery timing requests, there will be occasions that our delivery personnel might not meet the delivery timing you had requested due to delivery routes, traffic conditions and number of orders for that day. We apologise in advance for any inconveniences caused.

Our delivery guys will leave your items outside your door if no one is home to receive them (We will not be held responsible if your items get stolen).

If you are staying in a private residence and our delivery guys are unable to access your unit, a re-delivery fee will apply.

Unfortunately, we are not offering a click and collect option at this stage.

Yes, please return the baskets to our delivery guys or leave it outside your door which we will collect back on your next order.

Orders Related

  1. Fund transfer to UOB eBusiness Account 465-300-548-7
  2. PayNow – UEN 53398519J or by scanning the QR code

The Organic Guys

For faster response, please WhatsApp the screenshot or proof of payment to 90926602. Our friendly customer service representatives will also be on hand to answer any queries via WhatsApp.

 

The Organic Guys will gladly refund any produce that is damaged (Not edible)

Please take a picture of the produce and WhatsApp to 90926602 within 24 hours of receiving the item.

The organic vegetables weight range indicated are provided to us by our supplier. In any case you find the weight short, please let us know and we will issue a refund. 

Please order only if you are available to receive them. If you would need to reschedule any deliveries, please WhatsApp us at 90926602.

Misc

If you have any feedback good or bad, we’d love to hear from you. Email us at info@theorganicguys.com.sg or just WhatsApp us at 90926602 anytime!